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Home Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: July 09, 2026

This Privacy Policy applies to the website www.raceduel.co operated by RACEDUEL. We respect your privacy and comply with global data protection regulations including GDPR, CCPA, and other regional consumer privacy laws.

1. Information We Collect

1.1 Personal Identifiable Information: Name, email address, shipping address, phone number, payment details when you place orders, register an account, or subscribe to our newsletter.

1.2 Non-Personal Data: Browser type, IP address, device information, website browsing behavior, product click records, traffic source data via cookies.

1.3 Voluntary Information: Messages you send via Contact Us form, feedback, product review content.

2. How We Use Your Information

  • Process orders, arrange shipping, handle after-sales returns and warranty service for bicycle parts.
  • Send order confirmations, shipping tracking updates, and customer support replies.
  • Deliver marketing newsletters, exclusive promotions for road bike, mountain bike accessories (you may unsubscribe anytime).
  • Improve website functions, product development, and user shopping experience.
  • Prevent fraudulent transactions, secure website payment systems.

3. Sharing Your Personal Data

We do NOT sell your personal information to third parties for commercial use. We only share limited necessary data with trusted service providers:
  • Shipping carriers to deliver your bike components.
  • Payment processors to complete secure checkout.
  • Cloud storage & website analytics tools under strict data confidentiality agreements.

    We will disclose data only if required by local government law enforcement.

4. Cookie Policy

Our website uses functional, analytical and marketing cookies. You may disable cookies via your browser settings, but some website functions (checkout, account login) may be restricted.

5. Your Data Rights

  • Access: Request a copy of all personal data we store about you.
  • Correction: Fix inaccurate personal information.
  • Erasure: Request full deletion of your account and all related data.
  • Opt-out: Stop receiving marketing emails permanently.

    For California residents, you hold full CCPA consumer privacy rights. EU/UK users have GDPR data protection rights. Submit requests via support@raceduel.co.

6. Data Security

We adopt SSL encryption for website transmission, encrypted payment channels, and regular server security maintenance to protect your personal data against unauthorized access.

7. Policy Updates

We may revise this Privacy Policy occasionally. Updated versions will be posted on this page with a new effective date. Continued website use after updates equals your acceptance of revised terms.

8. Contact Us

For privacy-related inquiries: support@raceduel.co

Business Address: [Fill your store physical address here]